Viraclean Hospital-Grade Disinfectant – 500ml
Viraclean Hospital-Grade Disinfectant – 500ml is backordered and will ship as soon as it is back in stock.
Care information
Care information
Keeping your equipment clean is the key to comfortable, effective therapy. Wash your mask cushion, frame and headgear in warm soapy water and air dry out of direct sunlight. Rinse your humidifier chamber daily and use distilled water where possible. Replace cushions monthly, masks every 3–6 months, and filters as recommended by the manufacturer.
Returns: We accept returns on unopened, unused products in original packaging within 30 days of delivery. For hygiene and safety reasons, masks, cushions, tubing and humidifier chambers cannot be returned once opened. Faulty machines are covered by full manufacturer warranty and we'll handle the claim for you. Contact our team and we'll walk you through it.
Delivery & Shipping
Delivery & Shipping
Free shipping Australia wide on every order, no minimum spend. Orders placed before 2pm AEST on a business day are dispatched same day, with delivery typically 2–3 business days to metro areas and 3–7 business days to regional and remote locations. All orders are tracked and you'll receive your tracking number by email as soon as your parcel leaves our warehouse. Discreet packaging as standard.
Viraclean Hospital-Grade Disinfectant – 500ml is backordered and will ship as soon as it is back in stock.
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Frequently Asked Questions
Shipping
What countries do you ship to?
What countries do you ship to?
We ship Australia wide only - every state and territory, including regional and remote areas. Shipping is free on all orders with no minimum spend. If you're outside Australia, get in touch and we'll let you know if we can help.
How long will it take to receive my order?
How long will it take to receive my order?
Orders placed before 2pm AEST on a business day are dispatched same day. Metro areas (Sydney, Melbourne, Brisbane, Adelaide, Perth) typically receive their order in 2–3 business days. Regional and remote areas usually take 3–7 business days. Every order is tracked and your tracking number is emailed as soon as your parcel leaves our warehouse
Returns and Refunds
How do I return a product?
How do I return a product?
Contact our team within 30 days of delivery with your order number and reason for return, and we'll email you a return authorisation and instructions. Products must be unopened, unused and in original packaging. For hygiene and safety reasons, masks, cushions, tubing and humidifier chambers cannot be returned once opened. If your machine is faulty, don't return it yourself - contact us first and we'll manage the manufacturer warranty claim on your behalf.
How long will it take to receive my refund?
How long will it take to receive my refund?
Once your return arrives at our warehouse we inspect it within 2 business days. Approved refunds are processed back to your original payment method and typically appear within 3–5 business days, though your bank or card provider may take a little longer. We'll email you the moment the refund is issued.

